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Home / Privacy Policy

Privacy Policy

  1. Introduction
    1. The purpose of the privacy policy is to provide information about the intention, the volume of processed data, protection, and your rights.
    2. We respect your privacy and care about compliance with the processing of your personal data according to the requirements of regulations. You can confidently trust us with your personal data.
    3. Personal data is any information relating to an identified or identifiable natural person.
  2. Data Processing Manager
    1. The data processing manager is SIA "Gemmi.lv", reg. No. 40103660412, legal address Lāčplēša iela 88-1, Rīga, LV-1003.
  3. Purpose of Personal Data Processing and Legal Grounds.
    1. Gemmi.lv may process personal data for the following purposes:
      1. to prepare and conclude a contract;
      2. when placing an order;
      3. to identify the client;
      4. to service the client;
      5. to ensure the provision of services;
      6. for improving the quality of service;
      7. for developing new services;
      8. to consider objections, claims, complaints, suggestions, and other statements;
      9. to maintain communication;
      10. for the administration of payments;
      11. for debt collection;
      12. for the maintenance and analysis of statistical data;
      13. for the purpose of market research;
      14. for advertising new products and services;
      15. for notifying about novelties;
      16. read about video surveillance below;
      17. for other purposes, if the client is informed about it.
    2. The legal grounds for the processing of personal data:
      1. requirements of regulations (for example, the Accounting Act, the Law on Legalization of Income Obtained Illegally and Prevention of Terrorism Financing, the Labor Law, etc.);
      2. contractual relationships;
      3. in specific cases, with your consent;
      4. to implement the lawful rights of the data manager or a third party to whom personal data is disclosed, while respecting the fundamental rights and freedoms of the data subject
  4. Video Surveillance
    1. In the office of Gemmi.lv, as well as in structural units and branches, video surveillance and recording are conducted.
    2. The purpose of video surveillance:
      1. to protect the life and health of employees, visitors, and other individuals;
      2. to prevent and disclose criminal intentions;
      3. to implement the lawful interests of Gemmi.lv or a third party to whom personal data is disclosed while respecting your fundamental rights and freedoms.
    3. Video surveillance does not imply automatic identification of individuals. We will use video recording only in specific cases to achieve the stated purposes.
    4. It should be noted that by visiting any of the Gemmi.lv addresses, you will become the subject of video surveillance.
    5. We will store the video recordings for up to one month. The exact storage period depends on the quality of the recording and the available data volume and may vary slightly. In cases where the recording is necessary as evidence in civil proceedings, administrative proceedings, criminal proceedings, or other legal procedures, we reserve the right to keep the recording for as long as necessary.
    6. Our legitimate interest is to appeal to state institutions, local governments, and courts to protect our interests.
  5. Transfer of Personal Data
    1. To fulfill our legal obligations, we may transfer your personal data to law enforcement agencies, as well as state institutions and local governments, in cases established by law.
    2. We may transfer your personal data to state institutions and local government institutions, as well as organizations providing debt recovery services to protect our legal interests.
    3. To provide quality services and effectively serve clients in specific cases, we transfer your personal data to companies that provide us with external services (for example: banks and other payment system services, out-of-court debt collectors, financial or tax audits, etc.). To achieve the purposes stated in the policy, we may provide your personal data to security companies that provide video surveillance services. These companies may process your data only in connection with the instructions of the data manager and may not use it for other purposes. These companies are required by law and our cooperation agreement to maintain a proper level of protection of personal data.
  6. Security of Personal Data
    1. Gemmi.lv provides, continuously checks, and improves protective measures, also applying modern technologies to protect the personal data of its employees and clients. Gemmi.lv ensures the protection of your data through physical and logical means, so your data is fully protected at every stage of processing. The level of protection of your personal data is always kept high.
  7. Storage Period of Personal Data:
    1. Your data will be processed for the entire duration of the contract, as well as while the statute of limitations for conditions arising from the contract is in effect;
    2. as long as the parties can implement their legitimate interests;
    3. in accordance with the requirements of regulations;
    4. as long as the client's consent to data processing is in effect, unless there is another lawful ground for processing.
  8. Your Rights
    1. You have the right:
      1. to know whether we are processing your data;
      2. if we are processing your personal data, you have the right to access the relevant information;
      3. if the information about you is incorrect or inaccurate, you have the right to provide us with accurate information and request it to be corrected;
      4. to withdraw consent;
      5. in specific cases, you have the right to object to data processing, request the restriction of data processing, request the deletion of data. We inform you that these rights are only enforceable in accordance with legal requirements, and we reserve the right to refuse to make the specified changes based on the requirements of regulations.;
      6. to receive and/or transmit personal data to another data controller. This applies only to data that you provided to us based on your consent or contract, and only if the processing is automated.
    2. You can exercise your rights only based on a written request (including one signed with a secure electronic signature). We will provide a response within the time limits established by law.
    3. We will review your request in accordance with the requirements of the regulations. If a solution cannot be found, you have the right to contact the State Data Inspectorate.
  9. Automated Decision-Making
    1. Gemmi.lv does not engage in automated decision-making.
  10. Policy Update
    1. From time to time, we will update this policy. Keep an eye on changes.
  11. Contact Regarding Personal Data Processing
    1. Gemmi.lv If you have questions regarding the processing of personal data, feel free to contact us or our data protection specialist. For contact, use the email - gemmi@gemmi.lv, telephone number - +371 80808080.